The new RAYPA Portal provides digital access to centralized information, services, and support for RAYPA products. The platform is designed for customers and allows them to access documentation, manage devices, and consolidate support requests and communication in a structured environment.
In addition, you have the opportunity to experience the systems firsthand during a live demo right on-site in your own lab.
A central point of access to information and services
With the RAYPA Portal offers a new and unique online platform designed to centrally provide information, services, and support related to RAYPA devices. The goal is to make it easier for customers to access relevant content and to streamline their interaction with RAYPA/VITARIS.
The portal allows users to find important documents, manage devices, track support requests, and handle communication all within a single digital environment. This improves the organization of information and provides structured access to all relevant content.
These services are complemented by the RAYPA Cloud features:
- Connect Devices to the Cloud
- Create and Manage Programs
- Store all log information in the cloud
- View and track the history and status of logs
Centralized documentation and easy device management
A key feature of the portal is access to multilingual documentation. Users can easily view and manage all the content they need for installing, operating, and maintaining the devices. This includes, among other things, brochures, technical data sheets, installation guides, user manuals, product and company certificates, and sales and service support materials.
All documents can be viewed online, downloaded, or shared via a direct link. In addition, the portal offers a structured way to manage your own devices. Once a device is registered using its serial number, the associated information is available in one central location, including model details and easy access to specific documents and other content.
Register Now
As a customer, you can access the portal directly and create an account to register your devices, view available documentation, and track your support requests.
RegisterStructured Support and Centralized Communication
The RAYPA Portal allows you to centrally manage support requests and track their status at any time. Each request is linked to the corresponding device, ensuring a clear overview of the history and previous actions.
In addition, all communication with RAYPA/VITARIS is handled through the portal, ensuring that inquiries are forwarded directly to the appropriate departments. This contributes to more efficient processing and faster responses. Among other things, the portal can be used to request quotes, order replacement parts, and submit technical support requests.
At the same time, the best way to experience the benefits of these systems is to see them in action. That’s why you can book a live demonstration, during which both the autoclave and the associated cloud solution will be presented right there in your lab.
Live demo right at your location
Choosing an autoclave is an important decision. That’s why we offer you the opportunity not only to learn about the system in theory, but also to experience it firsthand in your own work environment.
As part of a hands-on demonstration, we’ll bring an autoclave to your lab and demonstrate its features and operation under real-world conditions. This will give you a firsthand look at the equipment, allow you to experience the system’s user-friendliness, and give you the opportunity to discuss your specific requirements with our specialists.
The goal is to establish a sound basis for decision-making—one based not only on technical documentation, but also on practical experience.
If you're interested, you can schedule a no-obligation live demo with us at any time.
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